Monitoring
Keeping track of how well people and/or groups are doing in order to make improvements.
Active Listening
Listening to others, not interrupting, and asking good questions.
Engineering and Technology
Knowledge of the practical application of engineering science and technology. This includes applying principles, techniques, procedures, and equipment to the design and production of various goods and services.
Operations Monitoring
Watching gauges, dials, or display screens to make sure a machine is working.
Time Management
Managing your time and the time of other people.
Public Safety and Security
Knowledge of relevant equipment, policies, procedures, and strategies to promote effective local, state, or national security operations for the protection of people, data, property, and institutions.
Mechanical
Knowledge of machines and tools, including their designs, uses, repair, and maintenance.
Judgment and Decision Making
Thinking about the pros and cons of different options and picking the best one.
Critical Thinking
Thinking about the pros and cons of different ways to solve a problem.
Customer and Personal Service
Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
Education and Training
Knowledge of principles and methods for curriculum and training design, teaching and instruction for individuals and groups, and the measurement of training effects.
Complex Problem Solving
Noticing a problem and figuring out the best way to solve it.
Reading Comprehension
Reading work-related information.
Troubleshooting
Figuring out what is causing equipment, machines, wiring, or computer programs to not work.
Repairing
Repairing machines or systems using the right tools.
Mathematics
Knowledge of arithmetic, algebra, geometry, calculus, statistics, and their applications.
Quality Control Analysis
Testing how well a product or service works.
Equipment Maintenance
Planning and doing the basic maintenance on equipment.
Design
Knowledge of design techniques, tools, and principles involved in production of precision technical plans, blueprints, drawings, and models.
Telecommunications
Knowledge of transmission, broadcasting, switching, control, and operation of telecommunications systems.